General Order Help
- How do I make changes to or cancel my order?
- How do I return or exchange an order?
- I haven't received my order.
- Why was my virtual card order charged in 1 payment instead of 4?
- I received my order, but the merchandise inside the package was damaged.
- Why was my order canceled?
Help with Premium Merchants & Affiliates
- I need help with a Sezzle Premium or Anywhere order.
- I've purchased a gift card and am not able to use it.
- Why are some of my Walmart orders or items missing from my account?
- Why are my Amazon orders or certain items not showing up on my account?
- Why did Amazon charge the full amount on a different payment method and not with Sezzle?
- How will subscription charges appear on my account?
Order Payments & Fees
- How much do I owe Sezzle?
- Why did my payment fail, and what do I do to fix it?
- Why is my payment still listed as processing?
- What are "failed payment" and "late payment" fees?
- How do I reschedule a payment?
- Why can't I reschedule my payment?