Submit a request

Your name

Phone number

Category

What kind of issue are you having?

Please select the option that best describes your issue.

Have you attempted to reset your PIN on the login page?

Are you receiving our PIN reset text messages?

Are you receiving our PIN reset emails?

What account information would you like to change?

Have you attempted to change it in your dashboard?

What is the name currently associated with your Sezzle account?

What name would you like to use on this account?

Do you have any orders with unpaid installments?

Please select the option that best describes your issue.

What information do you want to update?

What type of payment method would you like to add?

How can we help?

Can you provide us with the merchant associated with this payment?

Was this payment affected by a chargeback?

What kind of fee do you have a question about?

What kind of information on spending power or declines are you looking for?

Did you receive an error message at checkout?

What type of order are you expecting a refund on?

Please select an issue

Please select the option that best describes your issue.

Please select the option that best describes your issue.

Have you reached out to the merchant?

Please provide the name of the merchant associated with this order.

Have you reached out to the carrier?

Please select the option that best describes your issue.

What part of the order is damaged?

Please select the option that best describes your issue.

Please select the issue you are having with gift card purchases.

Please provide the name of the merchant associated with your gift card purchase.

What kind of sign-up issues are you having?

What kind of Virtual Card issue are you experiencing?

Please select the option that best describes your issue.

Is this a Target order?

Please select the option that best describes your issue.

Looking to dispute a report on your credit history?

Do you have a Sezzle account?

Please list the exact amount & date of the unrecognized charge, as well as the last 4 digits of the card or bank account.

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Please provide the name of the merchant associated with the unrecognized order.

Please select the option that best describes your issue

Last 4 of Payment Method

Date of Charge

What is the name of the merchant associated with this order?

If you have it, please include the tracking information you received from the merchant upon placing the order.

Have you reached out to the merchant?

Please provide the name of the merchant associated with this order.

Have you reached out to the carrier?