To make account changes more streamlined, you can access nearly every setting by logging into your account and going to your account information page.
Personal Information
The "Personal Information" page allows you to change your email address, phone number, and billing address. Remember: changing your address in Sezzle doesn't impact what address orders are shipped to. If you need to change your shipping address for a specific order, please contact the merchant directly as soon as possible.
Note that we cannot use P.O. boxes for billing or residential addresses.
Phone Number
You can learn more about changing your phone number here.
Do not share one-time passcodes (OTPs) with anyone. If someone asks for this code, it’s a scam.
Name Change
If you need to update the name on your account, please contact us directly here. Please be ready to provide documentation of your name change for verification purposes.
Payment Methods
To see instructions to change the payment method on your account or what payment methods we accept, click here.
Preferred Language
Sezzle is available in French for all Canadian users. You can adjust your preferred language from your Sezzle dashboard or the Sezzle app. Go to the “Account” tab, click “Preferred Language,” then select your choice. To change it back from French, "Langue préférée." French is only available in Canada.
Notification Settings
The toggle to opt in or out of marketing promotions can be found in "Notifications."
Reschedule a Payment
See instructions to reschedule a payment here.