Before removing a payment method, you will need to ensure any existing orders have a payment method attached that does not match the payment method you are looking to remove. If you have any outstanding installments scheduled to be paid using the payment method, you will not be able to remove it. In addition, if there are any failed payments on an account, you will not be able to remove any payment methods from your account.
Changing Payment Method
You can easily change the payment method associated with existing orders by selecting the order in your dashboard, and selecting "Change Payment Method." Once the payment method you would like to remove from the account is removed from all outstanding orders on your account, you will be able to remove it.
To remove a payment method from your Sezzle account, start by logging into your Sezzle account either online or using the Sezzle app. Next, select “Account,” then “Payment Methods." Once you have navigated here, select the payment method you’d like to remove and select "Remove."
If you have taken all the steps above and are still experiencing issues removing the payment method, feel free to reach out to our team using the "Help" button on the right side of the screen.