Anywhere is Sezzle’s subscription-based service that allows you to use Sezzle’s Virtual Card at U.S. merchants in-store via Apple Pay or Google Pay or online wherever Visa is accepted, with a few exceptions based on Sezzle’s Acceptable Use Policy.
Please note: The Sezzle Support Team is unable to manually approve any orders or increase spending limits.
If you are having trouble getting approved, please review the common decline reasons below and some recommendations that may help. For more information about declines, click here.
**If these situations do not apply to your account, but you are still getting declined, then the merchant you are attempting to shop with is not available to use with Sezzle at this time.
| Decline Reason | Description | How to Solve |
| Against Sezzle's Acceptable Use Policy |
Declined due to the order being against policy:
|
Ensure items in your order are not against policy. Not sure what is included in this policy? Check out the full Acceptable Use Policy here. |
| Insufficient Credit Limit | Declined due to the order amount being above your overall available spending limit. |
Lower the amount of your order. Not sure what your credit limit is? Check out this article to learn more! For Sezzle Virtual Card purchases, enable Approval Assist to avoid this in the future. |
| Failed Order |
Declined due to a failed payment that has occurred on an order. This decline also may occur if one of your payments is in the "pending" or "processing" statuses. |
Login to your dashboard and pay off any orders that had a previously failed payment. If you have a failed payment on your account, you won't be able to place new orders until all installments on the order with the failed payment are paid off. Learn more about resolving failed payments here. If you have payments in the "processing" or "pending" statuses, wait 5 business days and try placing your order again. Business days exclude weekends and holidays. Click here to learn more about processing payments. |
| Rescheduled Payments | Declined due to one or more rescheduled payments on your account. |
Review all upcoming payments. If you have any rescheduled payments on your account, you won't be able to place new orders until they are all paid off. To pay an installment, log into your account in your app or at dashboard.sezzle.com, and navigate to the active orders in which you have rescheduled payments. Please note that paying off these installments with a bank account may take a few days to process before your account is open for future purchases. For Sezzle Virtual Card purchases, enable Approval Assist to avoid this in the future. |
| Default Payment Method on Virtual Card | Your bank is declining the default payment method associated with your Sezzle Virtual Card. |
Review the payment method on file as your default payment method for first installments, and ensure funds are available. If funds are available, contact your bank directly for more information. |
| New User Decline | Declined due to placing a second order within 25 hours of your first order. |
Wait 25 hours after placing your first order and try again. New users can only place one order but will be able to make new orders once that new user limit period is over. |
| Single-Day Order Amount | You've attempted to place over $2,500 for pay-in-4 orders or $1,500 for pay-in-full orders in 24 hours (USD or CAD, dependent on your location). | Wait until the next day to complete your purchase or lower your order amount. |
| Thirty (30) Day Order Amount | You've attempted to place over $5,000 for pay-in-full orders in a 30-day period (USD or CAD, depending on your location). | Wait until the next day to complete your transaction or lower your order amount. |