What to do if you receive an unexpected send.
If you receive money from someone you don't recognize, contact Sezzle Support right away. Do not attempt to send the money back on your own.
- Do not send the money back directly. Sending it back without Support involvement could make it harder for us to help you.
- Contact Sezzle Support with details about the unexpected transfer. We'll investigate and guide you on next steps.
- If you suspect fraud (e.g., someone used a stolen account to send money to you), report it immediately.