Note: This article is specific to orders placed using long-term financing.
I need to change my personal information.
In order to make changes to the personal information listed on your Sezzle account, you can access this information by logging into your account here and going to your account information page. Please keep in mind that you will need to use a web browser and not the mobile app to complete some of these changes.
Updating information on your Sezzle account will not automatically update your information listed on your account with a long-term financing partner like Ally, Bread, etc. Almost all account and personal information for long-term financing loans can be changed and verified over the phone with the respective long-term financing partner directly or within their loan servicing portals. See contact information below.
I need help logging in.
You can log in to your Sezzle account here with your phone number and 4 digit PIN to view your dashboard and any orders placed through Sezzle or financed by long-term financing partners. The Sezzle dashboard will include long-term financing order information for reference, but will you will not be able to manage any payments. All billing and payment changes will need to be completed with the long-term financing partner (Ally, Bread, etc.) directly. See contact information below.
I want to close my account.
In order to close your Sezzle account, you will need to first make sure that all orders on the account have been paid in full. Please note that closing your Sezzle account is final and cannot be reversed. If you close your account and later decide that you would like to use Sezzle again, you will then need to create a new account and no purchase history will be carried over.
Similarly, for orders on your Sezzle account that are financed by long-term lenders, all loans will need to be paid in full before a long-term financing account can be closed. In order to close your long-term financing account, please contact the long-term financing partner directly at the contact information below.
I need to contact my long-term financing partner.
Monday - Friday: 8am-10pm EST
Saturday: 8am-9pm EST
Sunday: 8am-8pm EST
Online anytime at customercare.ally.com
Monday - Friday: 8am-8pm EST
Saturday - Sunday: 10am-6pm EST
Online anytime at member-portal.breadpayments.com/login