If you are having trouble logging into your Sezzle account, you’ve come to the right place! There are typically a few reasons we find shoppers are having login issues, so hopefully, one of the following can be of assistance to you.
- Forgot my PIN
- Trouble receiving one-time passcode texts
- Trouble receiving verification emails
- Need to change phone number
- Using fingerprint or face ID login
I forgot my PIN.
To log in to your Sezzle account, you will need your phone number and the 4-digit PIN you selected when you created your account. If you need to reset your PIN, you can follow the steps here.
I'm not getting the one-time passcode texts.
When you log in to your Sezzle account, you may be asked to verify a one-time passcode (OTP) sent to your mobile device after entering your phone number and PIN. Learn more about what to do if you are not receiving OTPs here.
I'm not getting the verification email.
If you attempt to reset your PIN, change your phone number, or verify your email address, an email will be sent to the email address listed on your Sezzle account for verification. Learn more about what to do if you are not receiving this email here.
I changed my phone number.
Click here to learn how to get logged in after changing your phone number.
How do I use my fingerprint to sign in?
You can now use your fingerprint or face-id to sign in to your Sezzle account! Learn more about how to enable and utilize this functionality here.