If you have trouble logging into your Sezzle account, you’ve come to the right place! See the instructions and resources below to help you navigate the various factors needed to log in.
I forgot my PIN.
To log in to your Sezzle account, you will need your phone number and the 4-digit PIN you selected when you created your account. If you need to reset your PIN, follow the steps here.
I'm not getting the one-time passcode texts.
When you log in to your Sezzle account, you may be asked to verify a one-time passcode (OTP) sent to your mobile device after entering your phone number and PIN. Learn more about what to do if you are not receiving OTPs here.
Do not share one-time passcodes (OTPs) with anyone. If someone asks for this code, it’s a scam.
I'm not getting the verification email.
If you attempt to reset your PIN, change your phone number, or verify your email address, an email will be sent to the email address listed on your Sezzle account for verification. Learn more about what to do if you are not receiving this email here.
I changed my phone number.
Click here to learn how to get logged in after changing your phone number.
How do I use my fingerprint or face ID to sign in?
You can now use your fingerprint or face ID to sign in to your Sezzle account! Learn more about how to enable and utilize this functionality here.