See What are Payment Streaks (Loyalty Tiers)? for more information about our loyalty tiers program.
The following payments are ineligible or do not count as a streak:
Payments ineligible for streaks:
- Payments below $15 (including bundled payments* and Sezzle subscription payments under $15)
- Payments that failed, even when attempting to pay early
- Any “resolved payments” (Payments that failed at any time and were corrected)
- Payments rescheduled later than the original payment due date
- Payments on refunded or canceled orders (if streaks were applied, they will be deducted)
- Payments charged back by your bank (if streaks were applied, they will be deducted)
- Long-term financing payments
*Bundled payments are not counted as a sum of their bundled total but on an individual basis. However, we plan to adjust this in the near future!
Once an eligible payment is done “processing” and marked as “paid” in our system, the streak will be issued. Streaks are issued by the next day UTC of the date the payment is marked as "paid."
Also, streaks may be delayed for the following reasons:
- If you paid with a bank account, ACH processing can take up to four (4) business days to complete. See more information about processing payments here.