When a payment fails on your account, a fee is added to that payment. If you resolve the payment within 48 hours, the fee will automatically be waived. If not resolved within the grace period, the fee will be added to the payment that initially failed and cannot be waived.
If you have a failed payment, your due dates are automatically rescheduled, and no new purchases are authorized until the order associated with the failed payment is paid in full. You can find more information about failed payments here.
To avoid fees and ensure you are informed of all upcoming payments, check that you have notifications on your dashboard and that you haven’t marked our texts or emails as “spam." We always send alerts before a payment is due, so you are entirely informed on payments taken from your account.
Learn more about other fees that may be charged to your account here.