If the reschedule button on your account is unavailable within the Sezzle app for any of your orders, it means that you have used up your free or paid reschedules available on that order or that the order is ineligible for reschedules. Some orders and merchants may be ineligible for reschedules. Please note that reschedules can only take place within the Sezzle app at this time.
Additionally, you will be unable to reschedule any payments if you have outstanding failed or processing payments on your account. To be able to reschedule payments again, you will need to resolve any failed payments. Learn more about failed payments here.
If you would like an additional free reschedule on every order, we encourage you to join one of our subscription programs, Sezzle Premium or Anywhere! Along with one additional free reschedule, you will also gain access to Premium Support, hundreds of additional Premium merchants, and more. To learn more, see the resources below: