Account & Settings
- I need to change my phone number.
- I need help getting logged in.
- I forgot my PIN. How do I reset it so I can login?
- When I try to login, I don't receive the one-time passcode text messages. What can I do?
- I'm having issues verifying my email address.
- I was supposed to receive a verification email but it's not appearing in my inbox.
Payments & Rescheduling
Declines & Limits
- Why can't I pay-in-4?
- Why was I declined for an order?
- How do I know my Sezzle limit?
- Why is my spending power lower than before?
- Can Sezzle increase my spending power?
- Is there a minimum to use Sezzle?
- How do refunds work?
- How do refunds work with purchases made with a Sezzle Virtual Card?
- I can't find a refund on my account.
- I received a refund but my payment method has been cancelled or closed. How will I get my refund?
- How do refunds work for Sezzle’s long-term financing partners?
- I was overcharged.